PROBLEM/SITUATION: Customer service was abysmal at the Kansas Division of Vehicles, due largely to the paper records kept for identifying problem drivers and restricting driving privileges. SOLUTION: ...
Not so long ago, government agencies marveled at how well document imaging technology could eliminate filing cabinets, filing backlogs and problems with missing documents. But like a car without a ...
Johannesburg — A workflow strategy implemented by The IQ Business Group at Standard Bank of SA has won an international award. The strategy, using FileNET Panacon eProcess solutions, was implemented ...
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