In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Front-end developers make five mistakes when it comes to website and app user interfaces. When it comes to website and app design, user interface (UI) is king. After all, your users see the UI first ...

User journey and customer journey are the buzzwords in the IT industry, given the need for redesigning applications for a better user/customer experience. When it comes to selecting or prioritizing ...

SAN DIEGO--(BUSINESS WIRE)--Tealium, the leader in real-time customer data management solutions has today announced the release of an enhanced user experience and product User Interface (UI) for its ...

Today, businesses are creating better user experiences by integrating AI technologies into their UX design. This often leads to higher customer satisfaction and competitive advantage in the market.

NetSuite kicked off its annual SuiteWorld conference in Las Vegas this week with a nature-themed keynote session, aimed at highlighting the potential dangers growth can bring for businesses – and how ...

Software has never looked cooler, but user interface design and user experience have taken a sharp turn for the worse. When we first got the personal computer, we didn’t worry much about how things ...

IBS Intelligence (IBSi) is the world’s only pure-play Financial Technology focused research, advisory, and fintech news ...

User interface design is the first thing any potential customer or partner sees. As such, an excellent user interface can have a significant impact on the user’s experience with the application and ...

ST. LOUIS — Managed service provider Interface Systems has released it's now enhanced customer portal, One View Edge. The service promises its customers greater visibility and easier access to ...

St. Louis, MO (April 24, 2024) - Interface Systems, a leading managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, today ...

Brands and businesses must balance optimizing their online presence through SEO with providing an excellent customer experience. This raises the question – can SEO redefine client experience, or does ...